If you have an ongoing Dia plan, you can switch to a by request plan here at any time. Switching from an automatic subscription won’t automatically cancel or reschedule any existing Dia Boxes, so please reach out to customer experience team to make sure there are no further boxes scheduled. You can also check the top of your welcome page to see if anything is scheduled! If you’re on the by request Dia plan, just select “Pause for now” when rating your box’s items. If you’d like to confirm your plan has been put on hold, please reach out to us at email@example.com or click below to live chat with us M-F 9a.m.-6p.m. If you’d like to delete your account entirely, reach out to us and we can take care of that for you.