We charge your $20 styling fee once we begin styling your box. The frequency of your charges depends on how often you receive Dia Style Boxes or Dia Active Boxes. For example, if you’re on a monthly plan, the $20 would be charged once a month, and if you’re on a bi-monthly plan, you’d be charged every other month.
Your card is charged for the pieces you're keeping or exchanging when you rate your items or when we process your returns - whichever comes first. If we don’t receive your returns or you haven’t rated your items after your five-day try-on period, you’ll be charged for your entire Style Box. If you ever need a little extra time to send back your returns, please reach out to us here and we’ll happily extend your try-on period.
If you're placing an order through our Shop, you'll be charged for those items once you check out!