When you receive your Style Box, there will be an invoice inside that lists the items and their prices. Your invoice isn’t a bill—it’s not how much you’ve been charged or owe. It’s just a breakdown of the costs of your items. You’ll also see the cost of the entire box, including the styling fee credit and any discount applicable. However, you decide what you’re keeping and what you’re sending back! The pricing of your items can also always be found on your checkout page.
Before the end of your five-day try-on period, be sure to rate your items and let us know what you’re keeping, as well as your feedback on each item. You'll be charged for any items you've marked as keeping, minus your styling fee credit and any discounts applicable.
You'll be charged for the items you're keeping when you submit your ratings and checkout, or when we process your returns - whichever comes first.
Have additional questions? Please call us at 855-631-3513 during business hours which are Monday through Friday, 9:00 AM - 6:00 PM EST.