What if I see an item in my order elsewhere for a lower price?

We are committed to bringing you high-quality items at the best possible prices. If you find an identical product at another reputable online retailer, we’ll match the lower price for you if it meets the following conditions:

• The lower-priced item is found and submitted within seven days of delivery
• The item is identical to what you received in your box (size and color), and currently in stock
• The item is not included in a retailer’s exclusive promotional or conditional sale
• The item is not found on a discount or auction site such as Amazon or eBay

If these criteria apply to an item you received in your Shop order or Dia Box, please contact us with the details of your item as well as a link or screenshot of the lower-priced item.