I didn’t receive a return envelope or label.

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We're so sorry if you did not receive your prepaid return envelope! Reach out to us here and we’ll email you the PDF of a new prepaid return label right away. You can use your box—or any other box or envelope—to mail back your returns at the post office. 

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We’re so sorry if you didn’t receive a prepaid return label with your order! Reach out to us here and we’ll email you a PDF of a new prepaid return label right away. You can attach this to the package your order came in and drop everything off at the post office or in a blue USPS mailbox.