I didn’t receive a return envelope or label.

Dia Boxes

We're so sorry if you did not receive your prepaid return envelope! Reach out to us here and we’ll email you the PDF of a new prepaid return label right away. You can print out the label and attach it to your box—or any other box or envelope—to mail back your returns through the USPS. 

Shop orders

We’re so sorry if you didn’t receive a prepaid return label with your order! Reach out to us here and we’ll email you a PDF of a new prepaid return label right away. You can attach this to the package your order came in and drop everything off at the post office or in a blue USPS mailbox. You can also schedule your mail carrier to pick up your returns through the USPS website.