Mail any returns back by placing the items you don't want to keep in the prepaid envelope included in your Dia Box. Place this envelope in any blue USPS mailbox, drop it off at the post office or give it to your mail (wo)man. Shipping’s always on us!
Articles in this section
- When can I expect to receive my size exchange?
- My exchange still isn’t the right fit and I want to return it.
- Do I need to pay for shipping on a size exchange?
- What do I do with any items I’m exchanging?
- I love something in my box but it doesn’t fit. How do I exchange it?
- How do I know if my returns were received?
- I didn’t receive a return envelope in my Dia Box.
- What do I do if the items don’t fit in the return envelope?
- Do I pay to return items I'm not keeping?
- What do I do if none of the items fit?