You can include the pieces in your prepaid return envelope, along with any other items from your box that you’re not keeping. Then just drop the envelope off at your local Post Office or in a blue mailbox. We’ll send you a confirmation email once we’ve received it back!
Articles in this section
- When can I expect to receive my size exchange?
- My exchange still isn’t the right fit and I want to return it.
- Do I need to pay for shipping on a size exchange?
- What do I do with any items I’m exchanging?
- I love something in my box but it doesn’t fit. How do I exchange it?
- How do I know if my returns were received?
- I didn’t receive a return envelope in my Dia Box.
- What do I do if the items don’t fit in the return envelope?
- Do I pay to return items I'm not keeping?
- What do I do if none of the items fit?