What do I do with any items I’m exchanging?

Dia Style Boxes

For Style and Active Boxes, you can include the pieces in your prepaid return envelope, along with any other items from your box that you’re not keeping. Then, just drop the envelope off at your local post office or in a blue USPS mailbox, or schedule your returns to be picked up through the USPS website. We’ll send you a confirmation email once we’ve received it back,.

Shop Orders

For Shop orders, you can use the included return label to send back any items you’d like to exchange. Then, just order the item in the size you’d like through the Shop. Once we receive your return, we’ll process a refund for the items you sent back.

Have additional questions? Please submit a ticket to us via our Help Center Web Form.