How do I mail back my returns?

Mailing your returns back to us is always easy and free!

Dia Boxes

To send back any items you received in a Style or Active Box, place your returns in the prepaid envelope included in your box.

Shop orders

To generate a return label for your order, head to our Return Center here. You’ll need enter your order number as well as your shipping zip code. You can find your order number on the packing slip in your box. If you’re within your 30-day return window, you’ll be able to generate a return label for your item.

If you’re returning multiple pieces, you will need to request a label for each item. To make sure your returns are received and processed correctly, please don’t combine your returns and make sure to use each individual label.

Once you have your return label printed, attach it to the box or shipping envelope you’re using to make your return and drop it off at the post office.