How do I return a Shop order?

To generate a return label for your order, head to our Return Center (dia.com/returns). You’ll need to enter your order number as well as your shipping zip code. You can find your order number on the packing slip in your box. If you’re within your 30-day return window, you’ll be able to generate a return label for your item.

If you’re returning multiple pieces, you will need to request a label for each item. To make sure your returns are received and processed correctly, please don’t combine your returns and make sure to use each individual label.

Once you have your return label printed, attach it to the box or shipping envelope you’re using to make your return and drop it off at the post office.