To exchange your item for a different size, process your return request here. You’ll be able to select the new size from a drop-down menu after the exchange is requested! If the size you’re looking for isn’t listed, then the item isn’t currently in stock in that size and color.
To exchange for a different item or color, complete the return process. After your return is confirmed, you will receive a voucher code for your Instant Credit - store credit for the amount of the return, which you can use instantly. You can use your Instant Credit at checkout for the new item you'd like sent.
Please keep in mind that Instant Credit may not be available for all returns, and your voucher code may only be used in the Shop.
At this time, only purchased Shop items can be exchanged. Items ordered through Try Before You Buy will need returned and reordered to have a new size shipped.
Have additional questions? Please submit a ticket to us via our Help Center Web Form.