Will customer service and support change with the acquisition?

Nothing will change from a customer experience perspective right now. In fact, don’t worry—we’ve got your back!

What you love about 11 Honoré is not changing. What you love about Dia & Co is not changing. You’re just getting more options under one combined “roof” and our teams will continue to support you as they have in the past.

11 Honoré customers who order directly on 11Honore.com will continue to receive support from the 11 Honoré Customer Experience Team by clicking here.

If you place an order for an amazing piece from 11 Honoré on Dia.com, you’ll continue to receive assistance from the Dia & Co Customer Experience Team, just as you have been in the past. Dia & Co customers may obtain assistance by clicking here.

In short, if you order on 11Honore.com, the 11 Honoré Customer Experience Team will assist you with your inquiries. If you order on Dia.com, the Dia & Co Customer Experience Team will assist you with your inquiries.