Eligible items are items that are not marked as Final Sale and must be received unworn, and in new condition with the original tags attached. Eligible items must be returned to us within 30 calendar days of your order ship date for a full refund to the original method of payment. Returns delivered outside of the designated timeframe may be accepted for store credit but at the sole discretion of Dia & Co.
Returns that are received damaged, soiled or without their original tags will not be accepted and may be returned to you. If, at the discretion of Dia & Co, we determine that certain returned items can be successfully dry-cleaned and/or mended, a $25 USD refurbishing fee will be deducted from your refund. Kindly allow up to 21 additional business days for return processing if your item has been identified as requiring dry-cleaning or mending.
Have additional questions? Please submit a ticket to us via our Help Center Web Form.
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