Dia Domino Rewards Program
- How do I check my Dia Domino Rewards points balance?
- What does my Dia Domino Rewards status mean?
- If I am a Shaker or a Change Maker, how do I gain early access to sales and products or make myself eligible for merchandise giveaways?
- What happens to my Dia Domino Rewards points if I make a return?
- Do my Dia Domino Rewards points expire?
- How long does it take for Dia Domino Rewards points to post to my account?
Payment and Billing
- What is Instant Credit?
- What are your payment options?
- Do you offer payment plans?
- What is Afterpay and how does it work?
- Do I need to pay for shipping on a size exchange?
- How does PayPal work?
Discounts
Referrals, Promos, Gift Cards and Store Credit
- My friend referred me to Dia. How do I get my credit?
- I had a promotion/store credit to cover my styling fee. Why am I still seeing a $1 charge on my card?
- How do I use a gift card or credit towards my purchases?
- How much referral credit can I earn?
- Do you offer physical gift cards?
- Why do I need to add my payment information if I have a gift card?
Returns and Exchanges
- Why can't I print my Shop return label?
- How do I exchange an item from my Shop order?
- Can I combine my Shop returns?
- How do I print a return label for a Shop order?
- Can I return Shop items with returns from my Style Box?
- How do I return a Shop order?
About Us
- Our response to COVID-19
- What is Dia doing to ensure the clothes I receive are clean and sanitary?
- What is Dia&Co's phone number?
- Contact us
- What types of clothing do you offer?
- Do you have sports bras?
Shipping and Delivery
- What is your shipping and returns policy?
- My box has an estimated ship date. When will it be delivered?
- My tracking says my package was delivered, but I haven’t received it. What should I do?
- I received a damaged item.
- Can I pay for expedited shipping?
- Where do you ship?
My Account
- How do I update the email address on my account?
- How can I get my photos approved for the Community Photos page?
- How do I unsubscribe from emails/texts?
- How do I find the photos I've added to the Community Photos page?
- How do I upload photos to the Community Photos page?
- Who can see my uploaded photos?