Skip to main content
Frequently Asked Questions Help Center home page
Submit a request
Sign in MENU
  • Sign in
  • Orders
  • Manage My Plan
  • My Style Profile
  • Submit a request
  1. Frequently Asked Questions
  2. General Questions

General Questions

About Us

  • What is Dia doing to ensure the clothes I receive are clean and sanitary?
  • Our response to COVID-19
  • Contact us
  • What types of clothing do you offer?
  • Do you have sports bras?
  • What’s the difference between high-compression and low-compression items?
See all 12 articles

Discounts

  • How do discounts on Style boxes work?
  • Do you offer a price adjustment if the item I purchased is marked down?
  • What if I see an item in my order elsewhere for a lower price?

Referrals, Promos, Gift Cards and Store Credit

  • Can I use reward points when purchasing a bundle?
  • My friend referred me to Dia. How do I get my credit?
  • I had a promotion/store credit to cover my styling fee. Why am I still seeing a $1 charge on my card?
  • How do I use a gift card or credit towards my purchases?
  • How much referral credit can I earn?
  • Why do I need to add my payment information if I have a gift card?
See all 13 articles

Dia Rewards Program

  • How do I know when I have earned a Reward or entered a new tier?
  • How do I get the Dia Rewards Free Shipping benefit?
  • Did my tier status or points balance change when Dia Domino Rewards Program became Dia Rewards?
  • What changed when the Dia Domino Rewards Program became Dia Rewards?
  • How do I check my Dia Rewards points balance and tier status?
  • What does my Dia Rewards status mean?
See all 13 articles

© Dia & Co All Rights Reserved.