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  1. Frequently Asked Questions
  2. General Questions

General Questions

About Us

  • 11 HonorĂ© and Dia & Co
  • Temporary Customer Service Operating Hours (6/27 - 7/1)
  • What is Dia doing to ensure the clothes I receive are clean and sanitary?
  • Our response to COVID-19
  • What is Dia & Co's phone number?
  • Contact us
  • What types of clothing do you offer?
See all 16 articles

Discounts

  • How do discounts on Style boxes work?
  • What is the current discount for Style boxes and Shop Orders?
  • Do you offer a price adjustment if the item I purchased is marked down?
  • What if I see an item in my order elsewhere for a lower price?

Referrals, Promos, Gift Cards and Store Credit

  • My friend referred me to Dia. How do I get my credit?
  • I had a promotion/store credit to cover my styling fee. Why am I still seeing a $1 charge on my card?
  • How do I use a gift card or credit towards my purchases?
  • How much referral credit can I earn?
  • Do you offer physical gift cards?
  • Why do I need to add my payment information if I have a gift card?
See all 13 articles

Dia Domino Rewards Program

  • How do I check my Dia Domino Rewards points balance?
  • What does my Dia Domino Rewards status mean?
  • If I am a Shaker or a Change Maker, how do I gain early access to sales and products or make myself eligible for merchandise giveaways?
  • What happens to my Dia Domino Rewards points if I make a return?
  • Do my Dia Domino Rewards points expire?
  • How long does it take for Dia Domino Rewards points to post to my account?
See all 9 articles

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