Frequently Asked Questions
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- Dia Rewards Terms & Conditions
- Dia & Co Style Plans (Plan Details, Terms & Conditions)
- What is a Seasonal Style Box?
- I'd like an extension on my try-on period.
- How much are the items in my Style box and when am I charged?
- Dia & Co | 11 Honoré Studio Services
- When will I be charged for Try Before You Buy Orders?
- How long is the try-on period for Try Before You Buy Orders?
- What is the difference between a Style box and a Try Before You Buy order?
- How do I return items from my Try Before You Buy Order?
- How does Try Before You Buy work?
- Where can I view my past purchases?
- 2023 Holiday Shipping Estimates
- I bought a particular style of denim, but I want to swap it for a different style. Can I swap for a different style of denim?
- What if my size to swap isn’t ever available, can I extend the swap request past the 1 year mark?
- I bought my denim over a year ago, can I participate in the Swap Program?
- How many Size Swaps can I make within the year?
- Is shipping free for the Size Swap program?
- My size has changed. What do I do to get my new pair of jeans?
- I bought a pair of eligible jeans through my Dia Style Box. Am I eligible to participate in this program?
- How do I participate in the Denim Swap program? Where do I begin?
- What denim styles are included in the Denim Size Swap Program?
- What is the Denim Size Swap Program?
- How do I process a return?
- Cyber Weekend Sale (Ends 11/28/23)
- Black Friday Sale (Ends 11/22/23)
- Friends & Family Sale (Ends 11/5/23)
- What is Dia doing to ensure the clothes I receive are clean and sanitary?
- Can I use reward points when purchasing a bundle?
- How do I know when I have earned a Reward or entered a new tier?
- How do I get the Dia Rewards Free Shipping benefit?
- Did my tier status or points balance change when Dia Domino Rewards Program became Dia Rewards?
- What changed when the Dia Domino Rewards Program became Dia Rewards?
- How do I check my Dia Rewards points balance and tier status?
- What does my Dia Rewards status mean?
- How will I find out about early access to sales or make myself eligible for merchandise giveaways through Dia Rewards?
- What happens to my Dia Rewards points if I make a return?
- Do my Dia Rewards points expire?
- How long does it take for Dia Rewards points to post to my account?
- How do I redeem my Dia Rewards points?