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  1. Frequently Asked Questions
  2. Shipping & Returns

Shipping & Returns

Returns

  • How do I process a return?
  • I received a damaged item.
  • How do exchanges work?
  • When can I expect to receive my size exchange?
  • My exchange still isn’t the right fit and I want to return it.
  • I love something in my Style Box but it doesn’t fit. How do I exchange it?
See all 10 articles

Shipping

  • What is your shipping and returns policy?
  • I moved and want to change my shipping address.
  • My box has an estimated ship date. When will it be delivered?
  • My tracking says my package was delivered, but I haven’t received it. What should I do?
  • How can I find my package’s tracking number?
  • How is my package shipped?
See all 8 articles

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