Denim Size Swap Program
- I bought a particular style of denim, but I want to swap it for a different style. Can I swap for a different style of denim?
- What if my size to swap isn’t ever available, can I extend the swap request past the 1 year mark?
- I bought my denim over a year ago, can I participate in the Swap Program?
- How many Size Swaps can I make within the year?
- Is shipping free for the Size Swap program?
- My size has changed. What do I do to get my new pair of jeans?
Returns
- How do I process a return?
- What is the return policy for 11 Honoré items ordered on Dia.com?
- I ordered 11 Honoré items on Dia.com. How do I process a return?
- How do I return a Shop order?
- I received a damaged item.
- Why can't I print my Shop return label?
Shipping
- Will 11 Honoré still ship to Canada?
- I ordered 11 Honoré items on Dia.com. How long will it take to receive my order?
- I would like to order 11 Honoré items on Dia.com. Where do you ship?
- I ordered 11 Honoré items on Dia.com. Who is shipping my order?
- What is your shipping and returns policy?
- My box has an estimated ship date. When will it be delivered?