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  1. Frequently Asked Questions
  2. Personal Styling

Personal Styling

Style Plans (3, 5 & 7-items)

  • Dia & Co Style Plans (Plan Details, Terms & Conditions)

Themed Style Boxes

  • What is a Themed Style Box?
  • Can I Order Both Themed Style Boxes and Style Boxes?
  • Will my preferred Stylist style my Themed Style Box as well as my regular Style Box?
  • How do I order a Themed Style Box?

Manage My Box

  • Why is my Style Box delayed?
  • I'd like an extension on my try-on period.
  • How can I reschedule my Style Box?
  • What do I do if none of the items fit?
  • Can I get my Style Box sooner than it's scheduled?
  • I don’t want my Style Box this month—how do I skip it?

Styling

  • How much are the items in my Style box and when am I charged?
  • How do I add items to my Style Box?
  • I'm not sure what size I wear.
  • I want to have more control over what is in my Style Box.
  • Why am I unable to add an item to my Style Box?
  • Can I send a note to my stylist when I add items to my box?
See all 21 articles

What to Expect

  • How much do the clothes cost?
  • How do I see my ratings once I checked out?
  • How do I rate my items and check out on your website?
  • What if I don’t rate my items?
  • Why should I rate my items?
  • What does the styling fee cover?

My Subscription

  • How do I pause my subscription?
  • I need to update my sizes.
  • I want to restart my subscription.
  • How can I cancel my Style Box subscription?
  • I want to change how often I get a Style Box.
  • Can I skip a box when I’m signed up for a subscription?
See all 8 articles

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